This Space Is Ours Top 4 steps in making an APOLOGY
This Space Is Ours Top 4 steps in making an APOLOGY
Acknowledge the feelings of the person you’re apologising to. It is important that the other person knows that you completely understand the way that your wrongdoing has made them feel.
Always own your wrongdoings. Admitting you were wrong can be one of the hardest things to do but an apology is worthless if you don’t own it.
Remember to use the word ‘sorry’ and stay clear of excuses. A ‘sorry’ becomes retracted if you follow it up with a ‘but’.
Most importantly, show you are sorry with your actions. Your words will mean nothing if you don’t prove it with your actions.